Delivery

ButNotAsWeKnowIt is a small business. All the artwork is made, marketed and mailed by Ben Yates, an artist based in Exeter, in the South West of the UK. All sales are wrapped in protective packaging and sent with tried and tested couriers.

Please allow up to 3 days for dispatch as the artwork in question may have to be retrieved from storage, and thoroughly checked over. If you have any queries about this service, please do ask.

ButNotAsWeKnowIt is happy to send artwork overseas. We will handle all aspects of international shipping and customs, giving you a completely hassle-free delivery. The artwork is professionally packaged and sent to you via dedicated couriers and is fully insured and trackable.

If you are interested in purchasing more than one piece of artwork, please get in touch via our contact page to discuss reduced shipping rates. All artwork is classified as small, medium or large. Pricing guide is below.

Original Photo-Cubism Pieces

UK Delivery

Small – £10
Medium – £30
Large – £80

EU Delivery

Small – £15
Medium – £40
Large – £95

Rest of World Delivery

Small – £30
Medium – £50
Large – £170

Moulded Photo-Cubism Pieces

UK Delivery

Small – £15
Large – £30

EU Delivery

Small – £30
Large – £50

Rest of World Delivery

Small – £40
Large – £80

Please note: All Nightmaps class as large Photo-Cubism pieces

Electri-Cities

UK Delivery only – cannot be sent overseas due to breakable glass. Please allow more time for dispatch, as the electrical elements must be tested, and if necessary, repaired.

Small – £20
Medium – £60
Large – £250

Photographic Deck of Cards

UK Delivery – £3

EU Delivery – £5

Rest of World Delivery – £8

EL-Wire Sculptures/Live Edge Lamps/Other Projects

UK Delivery

Small – £10
Medium – £30
Large – £80

EU Delivery

Small – £15
Medium – £40
Large – £95

Rest of World Delivery

Small – £30
Medium – £50
Large – £170

Refunds/Returns

All our customers have the right to cancel their order even if the goods are not faulty.

Please inform us within 14 days of receiving your goods if you intend to cancel. You have 14 days to return goods once signed for.

We will refund you within 14 days of receiving the returned goods.

If you have any further queries please do not hesitate to contact us on….

Data
By purchasing from ButNotAsWeKnowIt, we will automatically upload your name and email onto our secure customer management system. We will never share or sell your info to anyone.

Intellectual Property Rights
The site and its content are protected by intellectual property rights, including copyright and trademarks.

Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the site, in whole or in part.